BOOKING & CANCELLATION POLICY

Deposit Procedure

All client bookings require a $50 deposit to secure their initial appointment. Clients will only be eligible for a refund of the booking fee in the case the cancellation/reschedule is made at least 48 hours prior to their appointment time. 

Cancellation Policy

Our appointments are precious! We require 48 hours notice if you cannot keep your appointment. If you have a scheduled appointment, you will be sent an SMS reminder two days before your appointment. This reminder is a courtesy and does not remove your responsibility for keeping appointments once you have made them. Rescheduling or cancelling your appointment within the 48 hour period of your appointment time will result in your deposit being forfeited.

Treatment Package Cancellation Policy

We require 24 hours notice if you cannot keep your appointment. If you have a scheduled appointment, you will be sent an SMS reminder two days before your appointment. This reminder is a courtesy and does not remove your responsibility for keeping appointments once you have made them. Rescheduling or cancelling your appointment within the 24 hour period of your appointment time will result in the booked treatment being deducted from your total package available sessions.

Please note all missed appointments will incur a $250 future booking fee

You will no longer be able to book online & be required to call us in order to manually book your next appointment

We thank you for your understanding and appreciate your continued support.